Terms & Conditions
Last updated: April 2026
1. Definitions
In these Terms and Conditions, the following terms shall have the meanings ascribed to them: • "Platform" or "MADAR": The fleet tracking and management platform fully owned by Safe Corner Establishment. • "Service Provider": Safe Corner Establishment (Al-Zawiya Al-Amena), Commercial Registration No. 1010607800, Riyadh — Al-Rawdah District, Ubadah ibn Al-Samit Street. • "Customer": The natural or legal person who registers an account on the Platform and subscribes to the Service. • "Authorized User": Any person granted access to the Platform by the Customer. • "Driver": The person operating a vehicle equipped with Platform devices. • "Device": A camera or tracking device installed in a vehicle and connected to the Platform. • "Service": All functions provided by the Platform including tracking, streaming, alerts, and maintenance. • "Subscription": The contractual plan agreed upon between the Customer and the Service Provider. • "Data": All data collected or processed through the Platform and Devices.
2. Acceptance of Terms
By using the Platform, creating an account, or using Devices and Services associated with it, the Customer expressly agrees to these Terms and Conditions, the Privacy Policy, and the Data Processing Agreement (where applicable). These Terms become binding from the moment of account creation or commencement of Service use, whichever occurs first.
3. Service Description
The MADAR platform provides the following fleet management services: • Real-time vehicle tracking (GPS) • Live streaming from dash cameras • Automated safety alerts (ADAS, DSM, BSD) • Storage of alert attachments (video and photos) • Vehicle maintenance management and scheduling • Dashboard and operational reports Some Service functions depend on internet connectivity, network quality, device condition, and vehicle power supply. Automated analysis results and alerts are assistive tools and are not a substitute for human assessment and judgment.
4. Eligibility and Contractual Authority
By accepting these Terms, the Customer represents and warrants that they: • Have the legal authority to represent the entity or organization on whose behalf they are contracting • Are at least 18 years of age • Will use the Service solely for professional and commercial fleet management purposes • Will not use the Service for any personal or unlawful purpose
5. Accounts and Authorized Users
The Customer is responsible for: • Maintaining the confidentiality of login credentials and passwords • All activities conducted through their account and Authorized Users' accounts • Managing Authorized User permissions and restricting them as needed • Immediately notifying the Service Provider upon suspicion of any unauthorized access The Service Provider is not liable for damages resulting from unauthorized use of the Customer's account if caused by the Customer's negligence in protecting login credentials.
6. Subscription, Fees, and Billing
• The Service is subject to subscription fees according to the agreed plan. • Invoices are issued per the schedule specified in the contract or upon Service activation. • The Customer shall pay fees by their due dates. • In case of late payment, the Service Provider may suspend Platform access after prior notice. • Fees cover only what is specified in the plan. Additional services are priced separately. • All fees are exclusive of VAT unless otherwise stated. • Fees paid for prior subscription periods are non-refundable unless agreed in writing. Subscription duration, renewal or non-renewal mechanism, cancellation notice periods, and the effect of early cancellation on remaining fees are specified in the contract, purchase order, or approved plan.
7. Devices and Connectivity
• The Service depends on camera and tracking devices compatible with the Platform protocol. • The Customer is responsible for proper device installation and providing necessary power and connectivity. • The Service Provider does not guarantee device operation in case of power outage, network failure, or device damage. • The Service Provider is not responsible for third-party devices or their compatibility.
8. Permitted and Prohibited Use
The Customer agrees not to: • Use the Platform for any unlawful purpose or beyond fleet management and road safety • Attempt to hack the Platform or gain unauthorized access to its systems or other customers' data • Extract data through unauthorized automated means (scraping) • Use video, photos, or location data for unlawful purposes or in violation of individuals' privacy • Resell the Service or grant access to unauthorized parties • Upload harmful content or viruses to the Platform Any violation of this clause may result in immediate suspension or termination of the Service.
9. Customer Data and Privacy
Processing of personal data is governed by the Privacy Policy published on the Platform and the Data Processing Agreement entered into with the Customer where applicable. The Customer bears responsibility for maintaining the appropriate legal basis with respect to data subjects where the Customer is the data controller. The Service Provider shall not use Customer data for any purpose beyond providing the agreed-upon Service.
10. Customer Obligations as Data Controller
As the data controller for data generated by their vehicle devices, the Customer commits to: • Providing appropriate and clear notice to drivers and relevant individuals about the presence of cameras and tracking systems and their purposes • Obtaining any consents or legal bases required under the Personal Data Protection Law • Ensuring the lawfulness of device installation and camera use in vehicles • Ensuring the lawfulness and accuracy of their instructions to the Service Provider regarding data processing • Not using the Service for unlawful surveillance or purposes beyond fleet management • Handling data subject requests (from drivers and others) where the Customer is the controller, in coordination with the Service Provider when needed • Bearing full responsibility for any unlawful use of data available through the Platform
11. Intellectual Property
All intellectual property rights in the Platform, including software, interfaces, designs, logos, technical content, and algorithms, are exclusively owned by the Service Provider. The Customer receives a limited, non-exclusive, non-transferable license to use the Platform for the duration of the Subscription only, and this does not grant any ownership rights in the Platform or its components. The Customer retains ownership of their data and fleet data processed through the Platform.
12. Service Availability and Maintenance
The Service Provider strives to maintain the highest level of continuous operation, taking into account that: • Scheduled or emergency maintenance may be performed with advance notice where possible • Interruptions or delays may occur due to network failures, device issues, or external service provider outages • Coverage, streaming, or absolute accuracy is not guaranteed at all times and locations • Some analytical results and alerts are assistive tools and are not a substitute for human assessment and decision-making The Service Provider is not liable for interruptions caused by factors beyond its reasonable control.
13. Suspension and Termination
The Service Provider may immediately suspend the Service in the following cases: • Material breach of these Terms • Non-payment of due fees after notice • Unlawful use or threat to Platform security or other users • Request from a competent government authority The Customer may terminate the Subscription at the end of any contractual period with prior notice as specified in the contract. Upon termination: • Platform access ceases immediately or at the end of the contractual period as applicable • Outstanding fees remain payable • The Customer may, within a reasonable period before termination or a specified period thereafter as permitted by law and contract, request export of their data in a technically available format, prior to the commencement of final deletion procedures • Data is retained per applicable retention periods then deleted • Clauses relating to confidentiality, liability, intellectual property, and dispute resolution survive termination
14. Confidentiality
Each party commits to maintaining the confidentiality of non-public information received from the other party under this contractual relationship, including but not limited to: commercial and technical information, pricing data, customer data, and system information. This obligation does not apply to information that: • Becomes publicly available without fault of the receiving party • Was known to the receiving party prior to disclosure • Must be disclosed pursuant to law or court order
15. Disclaimer and Limitation of Liability
The Service is provided "as-is" and "as available." To the maximum extent permitted by law: • The Service Provider shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunities. • The Service Provider's aggregate liability for any claim shall not exceed the total fees actually paid by the Customer during the twelve (12) months preceding the claim, unless a different cap is specified in the master contract or purchase order. The above liability limits do not apply in cases of: • Fraud or willful gross misconduct • Breach of confidentiality obligations • Obligations that cannot be excluded or limited by law
16. Indemnification
The Customer agrees to indemnify and hold harmless the Service Provider from any claims, damages, or costs (including reasonable legal fees) arising from: • The Customer's unlawful use of the Service • The Customer's violation of applicable laws and regulations • Failure to notify drivers or relevant individuals per legal requirements • Infringement of third-party rights • Unlawful data processing instructions from the Customer • Any breach of these Terms by the Customer or their Authorized Users
17. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. In the event of any dispute, the parties shall endeavor to resolve it amicably within thirty (30) days from the date of written notice of the dispute. If amicable resolution is not possible, the dispute shall be referred to the competent courts in Riyadh, unless the law requires otherwise.
18. General Provisions
Notices: Legal notices shall be directed in writing to the registered email address of each party or the contact method specified in the contract, and shall be deemed received within one business day of sending. Each party is obligated to update their contact information promptly upon any change, and the sending party shall not bear responsibility for delays if the registered email is invalid or outdated. Amendments: The Service Provider may amend these Terms with thirty (30) days' prior notice to the Customer before the amendment takes effect. Continued use of the Service after the amendment takes effect constitutes acceptance. Force Majeure: Neither party shall be liable for delay or failure in performing its obligations if caused by circumstances beyond its reasonable control, including natural disasters, government orders, network or power outages, external service provider failures, or similar events. Document Hierarchy: In case of conflict between contractual documents, the specific contract or purchase order shall prevail, followed by the Data Processing Agreement, then the Privacy Policy, then these Terms and Conditions, unless otherwise stated. Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. No Waiver: Failure by either party to exercise any right under these Terms shall not constitute a waiver of that right. Authoritative Language: In the event of any translation of these Terms into another language, the Arabic version shall prevail for interpretation purposes unless otherwise agreed in writing.